Online Counseling (Telehealth)

Dr. Conti has been providing patients online counseling for over 10 years and is certified as an “e-therapist” to do online counseling/therapy.  Online therapy is available for individuals and couples.  Online counseling is conducted in the usual manner of counseling sitting face to face (online) with Dr. Conti however it is done through the webcam on your computer or through an app on your cell phone.  It is actually a simple process, (All you need is a cell phone or a computer)!

Dr. Conti’s preferred method is to meet using a secure telehealth webcam service called “Vsee” (see below how to install), a fully encrypted webcam service that is free for you.  This webpage will help guide you to install and use your webcam (Vsee) application.  Also, for new patients, or if you get stuck or are having trouble, Dr. Conti himself (over the phone) can offer some assistance to get you started!

We can work on your counseling issues and concerns from any location while online and thus control your time, privacy and maintain your own level of comfort. For these reasons, online counseling is an efficient, productive, and useful tool for counseling and self-growth in this time of the pandemic.

How to get Online Counseling Initiated?

Procedures:

  1. Open the Vsee application on your computer or cell phone 5-10 minutes before your appointment time by signing into Vsee with your email and password.
  2. You must have enough time at a location where you are safe, comfortable, and able to speak freely with the doctor.
  3. Dr. Conti will contact you within the application and begin your face-to-face online therapy e-session for the allocated time.

It is important that you call and confirm with your insurance company that your policy includes coverage for online video counseling sessions and that they will be covered for reimbursement. If they are not reimbursed, you are responsible for full payment. Dr. Conti’s office does not verify with the insurance company if a patient is covered or not.

First Time Online Counseling User (and new patients):

  1. Send Dr Conti an email “Requesting online counseling” to DrJimConti@gmail.com
  2. Download the Informed Consent for Online Counseling form (1 page) …fill out and return to Dr. Conti.
  3. Dr. Conti will email you an invite (comes from vsee@vsee.com with the subject “James wants to connect with you on VSee”.)
  4. Click the yellow button that says “Accept James’ Invite”.
  5. You will need the following (First Name, Last Name, Password, and Password (again), “uncheck any boxes”, and click Green “Register” Button.
  6. ON A COMPUTER: Download your file (click “Keep” when/if prompted), Your file should download if your on a PC (eg: vsee405##.exe).  If not click HERE  Click “Run” to that file (if you have a virus scanner or firewall, please accept any changes to allow this program to run).
    ON A TABLET OR SMARTPHONE: Download the app (VSee Messenger on your tablet or smartphone).  Then Install it and Open.
  7. Sign in (you should uncheck “Stay signed in”, to be more secure if your on a shared computer) with your Username (use the email your signed up with) and the Password (you just created *and must remember*)
  8. New patients must also fill in the following three (3) forms and return to Dr. Conti:
    New Patient Information form (1 page)
    Informed Consent form (1 page)
    HIPAA consent form (1 page)
  9. Once Logged on (5-10 minutes before your appointment time) you should see Dr James Conti (drjimconti@aol.com) logged on and reach out to you and begin your session.

What you need for your Secure Online Counseling Session:

  • To be accepted by Dr Conti, have an appointment, and all paperwork completed first.
  • Either a Home computer (with a microphone and videocamera), or a Smartphone (with a mic and dual cameras).
  • Download and install the free software application before your scheduled appointment time (first time only).
  • Save travel time, and be in a safe comfortable location for your appointment.
  • Require either Cellphone service or Internet service.
  • Requires an Email address for the Free software online.

You can expect to receive expert counseling in a caring, knowledgeable, and compassionate manner. Online counseling with Dr. Conti provides an emotionally safe place to turn for support, guidance, empathy, and a trusting and professional therapeutic relationship.